Lutron HomeWorks QSX Upgrade | Boston Automations

The Result

Lighting That Transforms a Home

Every room deserves the perfect scene. With HomeWorks QSX, your lighting and shading work together to create exactly the atmosphere you want — automatically.

Dining Room

Pendant scenes that set the mood for every occasion

Luxury marble bathroom with recessed lighting controlled by Lutron

Master Bath

Warm ambient lighting for complete relaxation

Family Room

Every shelf, every accent — perfectly lit

Home office with Lutron Palladiom roller shades half lowered and designer lighting

Home Office • Automated Shading

Shades that adjust with the sun — glare-free all day

Inside Your Walls

The System in Your Home

These are the components that make up a HomeWorks Illumination system — hidden behind walls and inside utility closets, quietly controlling every light and shade in your home. Each one is engineered by Lutron and critical to your system's operation.

Main Processor

The brain of your system — single point of failure

Dimming Module

Controls light levels across multiple circuits

Interface Module

HWI-MI-120 — bridges keypads to the processor

Dimming Panel

Multiple dimming modules mounted in a single enclosure

Control Breaker

Zone-labeled breakers managing each lighting circuit

SeeTouch Keypad

Wall-mounted scene controller — what you see every day

The Risk You're Living With

Illumination systems were designed for a different era. Today, they're vulnerable.

15–30 yrs

Average System Age

Replacement Processors Available

100%

Programming Lost if Processor Fails

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Single Point of Failure

Your entire system depends on one aging processor. No redundancy.

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No Cloud Backup

Programming stored locally on the processor only. No safety net.

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Manufacturer Support Ended 2015

No updates, no fixes, no security patches for nine years running.

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Vulnerable to Power Surges

A single surge can trigger complete system failure with no recovery.

The Upgrade

HomeWorks QSX replaces Illumination with a modern, cloud-backed architecture designed for the next 20 years.

HomeWorks Illumination

✕ Local-only storage. Programming lost if processor dies.
✕ No remote access. Control limited to on-site keypads.
✕ No voice control. No HomeKit, Alexa, or Google integration.
✕ End of life. No updates or security improvements.
✕ Limited to 64 zones maximum.

HomeWorks QSX Upgrade

✓ Cloud-backed. Programming safely replicated and recoverable.
✓ Full remote access. Control from anywhere on any device.
✓ Native voice control. Alexa, Google, HomeKit integration standard.
✓ Unlimited future. Regular updates and new capabilities.
✓ Scales to 10,000 zones. Grow without limits.

The Hardware You'll Love

Sleek Palladiom glass keypads and precision roller shades replace your aging components with modern elegance.

Palladiom Glass

Scene keypad with customizable labels

Palladiom Glass

Available in glass, brass, satin nickel & graphite

Palladiom Roller Shade

Precision-engineered, whisper-quiet operation

Design Freedom

Endless New Keypad Options

Your HomeWorks upgrade unlocks Lutron's full collection of architectural keypads — from flush-mount glass to hand-finished metal toggles.

Lutron Alisse keypad in brushed brass with Natural, Sanctuary, and Entertain scene buttons

Alisse Collection

Flush-mount scene control in brushed brass

Lutron Alisse keypad in dark bronze mounted on ornate white molding wall

Alisse Collection

Four-button layout in dark bronze

Lutron Avienna toggle keypad close-up in brushed brass finish

Avienna Collection

Hand-finished metal toggle controls

Lutron Avienna keypad in dark bronze installed in luxury bedroom setting

Avienna Collection

Minimal toggle design for refined interiors

Lutron Palladiom metal keypad in brushed stainless with scene and raise/lower buttons

Palladiom Collection

Brushed stainless with integrated dimming

Lutron Palladiom keypad in satin nickel at luxury residence entrance

Palladiom Collection

Satin nickel for grand entrance scenes

Available in dozens of finishes, materials, and configurations to match any interior.

Your Upgrade Journey

How It Works

From first call to fully operational — here's exactly what happens when you upgrade your HomeWorks Illumination system.

Remote Assessment

We review your existing HomeWorks Illumination setup over a video call. You'll walk us through your home's keypads, processor location, and shade motors. We identify every zone, every circuit, and every integration — so the upgrade plan is precise from day one.

~ 1 Hour • No On-Site Visit Needed

Remote Assessment

~ 1 Hour • No On-Site Visit Needed

Custom Design & Engineering

Our Lutron-certified engineers design your HomeWorks QSX system layout. We maximize your existing wiring to minimize construction, map every lighting scene and shade preset to the new platform, and configure cloud backup, app access, and voice control preferences before a single wire is touched.

1–2 Weeks • Delivered as a Full Blueprint

Professional Installation

Our installers swap processors, dimmers, and modules in your electrical panels — most of the heavy work happens there, not in your living spaces. Keypads are updated or replaced. Shade motors are re-paired. Your lighting scenes are programmed and tested room by room before we hand you the keys.

3–5 Days On-Site • Minimal Disruption

Professional Installation

3–5 Days On-Site • Minimal Disruption

Training & Lifetime Support

We walk you and your family through the Lutron app, voice commands, and new keypad functions. You'll get a personalized quick-start guide. After activation, we provide ongoing remote support — firmware updates, scene adjustments, and troubleshooting are a phone call away. Forever.

Ongoing • Remote Support Included

Assessment to activation: 6–8 weeks for most homes.

Emergency upgrades available for failed systems — we prioritize getting your home back online.

Why Boston Automations

What You Get

This isn't just a hardware swap. It's a full-service transformation of how your home's lighting and shading operates — engineered by Lutron's top-certified team.

Lutron-Certified Engineers

Your system is designed and installed by engineers who hold the highest Lutron certifications, including Ketra — reserved for fewer than 50 firms nationwide.

Existing Wiring Preserved

We reuse your home's existing low-voltage wiring wherever possible. That means no drywall damage, no repainting, and no construction crews in your living spaces.

Full App & Voice Control

Control every light and shade from the Lutron app on your phone. Works with Alexa, Google Home, and Apple HomeKit out of the box. Set scenes from anywhere in the world.

Automatic Cloud Backup

Your scenes, schedules, and configurations are backed up to Lutron's cloud automatically. If hardware ever needs replacement, your programming is restored instantly — no reprogramming.

Exclusive Pricing: 10–20% Off

As Lutron's authorized upgrade partner, we offer pricing 10–20% below standard retail. Your exact discount is calculated during the system assessment based on your home's configuration.

Lifetime Remote Support

Scene adjustments, firmware updates, seasonal schedule changes, troubleshooting — all handled remotely, included with every upgrade. Your system stays current for years to come.

No obligation. We'll assess your system and provide a detailed scope and price.

Behind the Walls

The Finished Install

Clean, organized, and built to last. Every HomeWorks QSX installation is engineered for reliability and easy future maintenance.

HomeWorks QSX Lighting Panel

Dimming and switching modules — organized, labeled, accessible

Close-up of Lutron QSX dimming modules with color-coded wiring

Module Detail

Precision wiring, every circuit labeled

HomeWorks QSX Shading Panel

Dedicated shade processors with network backbone

Lutron HomeWorks QSX lighting enclosure with organized modules and color-coded wiring

HomeWorks QSX Enclosure

Every module, every wire — engineered for decades of reliable operation

After the Upgrade

Your Home, in Your Pocket

With HomeWorks QSX, your system joins the modern era. The Lutron app puts complete control of every light and shade at your fingertips — from your couch or from across the world.

Lutron Mobile App

Adjust any light or shade from anywhere. Create scenes that set the perfect mood with one tap. Schedule automations for sunrise, sunset, or any time of day.

Voice Control

"Alexa, set the living room to movie night." Works natively with Amazon Alexa, Google Home, and Apple HomeKit — no bridges or extra hardware required.

Cloud-Backed Security

Your entire configuration is backed up automatically. If hardware ever needs replacement, your scenes, schedules, and preferences restore instantly — no reprogramming from scratch.

Automated Schedules

Lights that adjust with the sun. Shades that lower at dusk. Scenes that activate when you arrive home. Set it once — it runs forever.

Lutron mobile app showing room controls, shade positions, and lighting scenes on three iPhones

Trusted by Homeowners

When our processor failed unexpectedly, Boston Automations had us back online within a week. The entire upgrade was seamless.

Sarah Mitchell

Greenwich, Connecticut

We built our home in 2005 with a custom Lutron Illumination system and it ran flawlessly for twenty years. We didn't wait for it to fail — we upgraded proactively, and the transition to HomeWorks QSX was completely seamless. Boston Automations made it effortless.

The McDonough Family

Massachusetts

They integrated our shades, lighting, and pool systems across the entire estate. The whole home feels truly smart now.

Michael Hartley

Atherton, California

Frequently Asked

How long is the installation?

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Typically 3–5 days on-site. We schedule work during hours that work for you, and most technical work happens off-peak or remotely.

Do you use my existing wiring?

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Yes. HomeWorks QSX is designed to leverage existing Illumination wiring. In most cases, we reuse your current infrastructure, which minimizes disruption and cost.

What if I have zones beyond 64?

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HomeWorks QSX supports up to 10,000 zones. If your estate is larger, we can design a modular system that grows with you indefinitely.

Can I control it from my phone?

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Yes. HomeWorks QSX includes a native app for iOS and Android. Control lighting, shades, and other systems from anywhere in the world.

Does it work with Alexa and Google Home?

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Yes. HomeWorks QSX integrates natively with Alexa, Google Assistant, and Apple HomeKit. Voice control is included standard.

What kind of warranty do you offer?

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Full 5-year parts and labor warranty on all HomeWorks QSX hardware and installation. Lutron provides 10-year manufacturer coverage.

Will my system be secure?

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HomeWorks QSX uses industry-standard encryption and authentication. All cloud data is end-to-end encrypted. Regular security updates are deployed automatically.

Your Lutron System Deserves Its Next Chapter.

2024 Lutron Excellence Award Recipients

Lighting That Transforms a Home

The System in Your Home

The Risk You're Living With